Hotel Safes and Electronic Lockers for the Hospitality Industry

Hotel Security

Posted on Wed, Apr 15, 2015 @ 04:19 PM

Making your hotel a safe place for guests and employees is one of the best ways to improve and maintain a positive reputation, as well as ensuring guest rooms are booked on a regular basis. While there are basic security concepts including routine premise patrolling and proper lighting, you can also take several preventive measures to your hotel to really maximize hotel security.

Guest Room Safes

Having a safe in each hotel room provides guests the ability to protect their valuables. Also, hotel safes deter thieves. Most thieves are looking for an easy profit, and having an additional layer of protection in a safe will only make it more challenging, if not impossible for some thieves to make out with anything of value.

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Peephole Covers

Although your other security measures should help to minimize problematic situations, installing the right type of peephole covers will give guests the power to protect themselves if an unwanted person comes to the door. In an age where reversed door viewers are easily ordered through the internet, hotels must consider tamperproof hardware in order to protect guest's privacy and the hotel's reputation.

 

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Hotel Safes - Battery Tips

Posted on Wed, Apr 01, 2015 @ 08:15 PM

When properly maintained, your Safemark safe will provide many years of secure service. Our hotel safes operate on 4 AA alkaline batteries that should be changed every other year. Hotel safes found in extreme environments may need battery replacement every year.

To check the battery level, press the LOCK button once while the safe door is open. The keypad display will show batt-L if the batteries are low and batt-H when the batteries are charged.

A recent Consumer Reports test on AA alkaline batteries ranked Duracell Advanced Ultra as the overall leader and the Kirkland Signature battery from Costco as the best value. Beware of batteries that claim to be HEAVY DUTY but do not list alkaline on their label.

Please consider the environment when disposing of used batteries.

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Tags: guest room safes

Protect Your Employees and Avoid Conflict with Hotel Safes

Posted on Tue, Mar 03, 2015 @ 09:30 AM


While installing safes in hotel guest rooms is mainly to improve customer satisfaction and provide security for their belongings, there are other benefits as well. Understanding these benefits will help you see why purchasing safes for hotels to have in every guest room is a smart idea.

Avoid Theft from Employees
Although you may do your best to hire employees that are reliable and trustworthy, no one is perfect, which means you may end up with a bad seed once in a while. It is important to prevent this unfortunate situation from causing major problems with customers, such as having their items stolen.

Having hotel sales in every guest room allows your guests to safely stow away valuables, which prevents sketchy employees from being able to steal from them.

Avoid Unwarranted Blame
At the same time, you are likely to have some great employees on board, and an extremely unfortunate situation would be for one of these employees to get blamed for items going missing. However, providing guest room safes removes a lot of the blame that can be put on an employee as the guests need to be responsible for the utilizing the safe that ensures protection of their belongings.

Maintain Employee Happiness
When your employees do not have to worry about getting potentially blamed for lost or stolen items, they will feel relieved when working on a daily basis. It is also helpful because hotel guests that are enjoying an extended stay will not feel so hesitant to get room service as they will have their items stowed away.

While it is easy to see the clear benefits of a hotel safe in item protection for hotel guests, there are other benefits that should be taken into consideration to determine the true value of adding hotel safes.

hotelemployees

Tags: Hotel safes, hotel security, safes for hotels, Hotel employees, guest security

Lucky Digits Crack the Guest Room Safe at the Carlson Rezidor Conference

Posted on Thu, Feb 26, 2015 @ 05:41 PM

Our crew spent the past few days in the Bahamas attending the Carlson Rezidor Americas Business Conference. Rough job, right? Aside from the fantastic destination, our sales team is always excited to attend this event to reconnect with industry friends and customers.

Safemark has had the pleasure of working with Carlson Rezidor for more than a decade. We continue to collaborate with their team of professionals to ensure both guests and hotels benefit from the convenience of electronic safes. As part of our supplier agreement that was renewed last fall, our reach now extends globally to include Carlson Rezidor locations around the world.    

Winning Digits
We had a bit of fun at the conference this year with many attendees stopping by our booth for a chance to win some cool prizes. Congrats again to Jennifer Bates from the Country Inn & Suites in Vero Beach, FL for winning the GoPro camera. Assaad Hallak from United Capital Corp took home the Bose Wireless Speaker and Lori Reese with Hospitality Investors won the iXpand Drive.

GoPro Speaker SanDisk

Winning Partnership
Carlson Rezidor is incredibly dynamic with brands and locations to serve the savviest of travelers. We're honored to keep those guests' valuables secure while they explore the beautiful properties and the surroundings. Here is a handful of Carlson Rezidor locations that have recently purchased guest room safes from Safemark:

Radisson Blu Warwick Hotel Philadelphia, PA
Country Inn & Suites Knoxville, TN
Radisson Hotel Yuma, AZ
Radisson Hotel Austin, TX
Radisson Hotel Valley Forge King of Prussia, PA
Park Inn by Radisson Resort Kissimmee, FL
Radisson Resort Worldgate Resort Kissimmee, FL
Radisson Blu Resort Fiji
Radisson Hotel Denver SE Aurora, CO
Radisson Hotel Milwaukee North Shore, WI
Radisson Resort at the Port Cape Canaveral, FL
Radisson Phoenix, AZ
Country Inn and Suites Elizabeth, NJ
Radisson Hotel Vancouver Airport, BC
Radisson Hotel Flamingos, Mexico City
Radisson Hotel High Point, NC

Thanks again to those that stopped by during the conference. If we haven't already earned your business, we look forward to the opportunity to work together. Feel free to contact our sales team if you need assistance.

Tags: Hotel safes

Safemark Systems Appoints Philip Toh as Vice President Sales Asia Pacific

Posted on Wed, Feb 04, 2015 @ 12:58 PM

Safemark is pleased to appoint Philip Toh as vice president sales Asia Pacific. Philip will be responsible for providing strategic direction and leading Safemark's drive to service one of the fasting growing regions in hospitality. 

With Asia Pacific’s impressive development pipeline of over 500,000 rooms, Philip is joining our team at a very exciting time. A substantial opportunity lies ahead for Safemark and Philip’s rich industry experience as well as his deep understanding of the Asia Pacific culture will play a significant role in our success.

Philip_Toh_Headshot_3Prior to Safemark, Philip held management positions for respected technology and service providers in the hospitality industry. His impressive resume spans more than 20 years with intense focus in the Asia Pacific market where he established trusted relationships with top hotel brands and procurement companies. 

Fueled by increased business travel and demand for guest room security, Asia Pacific represents one of Safemark’s most promising markets. Safemark first entered the region in 2008 after gaining global approval from leading hotel brands, and has since built a robust infrastructure to support multiple hotel partners and distributors.

Safemark has an impressive reputation for understanding customers’ needs and delivering best-in-class security solutions,” said Toh. “Leveraging Safemark’s advanced technology, innovative designs and preferred supplier relationships will quickly propel our footprint across Asia Pacific.” 

Philip holds a degree in Computer Science from the University of Westminster, London and is fluent in English, Simple Chinese and Dialect Hokkien.  He will be based in Safemark’s new Singapore office and can be reached at philip.toh@safemark.com or Mobile +(65) 9618-7728.

 

The Perks of Hotel Safes

Posted on Tue, Jan 20, 2015 @ 11:17 AM

Hotel safes are desired by travelers because they provide a sense of security. There are also several benefits hotel owners can enjoy from having in-room safes installed as well. Here are a few perks of a hotel safe you may not have thought about before.

Protects Your Reputation
Having even one theft at your establishment can wreak havoc on your professional reputation. When guests have a safe place to secure their possessions, the odds of them suffering a loss is greatly reduced, and your reputation is protected as a result. You also won’t have to defend your employees against accusations of theft.

Convenient for Staff and Guests
When safes are installed in hotel rooms, it eliminates the need for guests to secure items at the front desk or place them in a larger safe that your staff must constantly access. This saves employees time so they can focus on other opertaional tasks and guest related functions.

Attracts Business Clients
Business travelers may bring laptops, tablets and other electronic devices, and will likely check to make sure there is a safe in their room before making a reservation. If you don’t offer an in-room safe, you’ll have a hard time attracting business travelers.

Business Travelers need Hotel Safes

Makes the Experience more Enjoyable
When your guests feel at ease, they are more likely to enjoy their stay. As such, they are more likely to return to your hotel or recommend it to others who are visiting your area.

These are just a few of the benefits your hotel can enjoy from having safes installed in each guest room. When it comes to hotel safes, there are numerous options to choose from including wall safes, drawer safes, closet safes, and more. Contact our sales team to learn more.

Tags: guest safes

Popular Safe Designs for Hotels and Resorts

Posted on Wed, Jan 07, 2015 @ 11:45 AM

The last thing guests want to worry about is valuables being lost or stolen. As their host, it is your job to assure that every minute of their stay is as comfortable and worry-free as possible. One of the best ways to do this is by providing guests with a safe location to stow their prized possessions. Here are the three popular safe designs for hotels and resorts.

Wall Safes
This type of safe is effective when hidden inside a closet or in an inconspicuous place within the guest room. To be most useful, it must have enough room to hold a large purse and just about anything else that a guest would want to keep secure. User-friendly options such as a lit keypad assure that every guest is able to use the safe. Of course, a manual override system is important if there is ever the need for management to have emergency access.

Drawer Safes
Installing a drawer safe in a dresser, desk or closet is another way to give guests a secure place for valuables. Size matters, and the larger the interior space, the better. Guests will enjoy their stay and feel more secure knowing their valuables are safe. Besides, they simply do not want to take everything along while sight-seeing or relaxing around the pool.

Laptop Safes
It is extremely common for people to carry laptops, tablets and other electronics with them while traveling. Staying connected to friends, family and co-workers is often as important as taking a vacation to get away from it all. However, electronics are also a common target for thieves since they are often very expensive and easy to sell. Providing guests with a 15” or 17” laptop safe shows that you understand the importance of security. Best yet, laptop safes are available for virtually any install type including closet, wall and drawer.

Laptop safes give your guests the opportunity to unplug and get out of their rooms to explore the area and take in the sights without worry. Your hotel or resort is a place that guests come to relax and enjoy some well-deserved time away from all the stresses of everyday life. With a durable safe from Safemark, their vacation is just four digits away. Contact us to learn more. 

Relax with Safes from Safemark

 

Tags: hotel guest

Happy Holidays from the Safemark Team

Posted on Mon, Dec 15, 2014 @ 12:46 PM

HappyHoliday_VIDEO

Tags: Hotel safes

Hotel Security Concern - Housekeeper Caught Snooping On Video

Posted on Thu, Nov 13, 2014 @ 07:55 PM

With the number of guests carrying electronic devices, now more than ever it’s critical to provide a hotel safe to store valuables. But not just any safe, your guests need a secure location large enough to accommodate 17” laptops, tablets, purses and more.

Many hotel guests, especially those traveling for business, find it necessary to carry their laptop while on the road. As much as we all love tablets and smartphones, laptops are far easier to use for updating spreadsheets, preparing presentations, etc. However, your guest is likely to leave the laptop in the room when dashing out for a quick bite or heading to the local sights.

If you’ve been on the fence about installing in-room safes, take a look at this video clip and perhaps you’ll change your mind.

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Here is a link to the story on Fox News

The individual who shot this video was discreet enough to not name the property or location, however, they did note that it took place in the US. Per several news sources, the hotel’s management team was notified and given the uncut version of the tape.  While we’d all like to trust others – especially employees – videos like this are a rude awakening that valuables need to be locked up in the hotel room.

Leaving a laptop in a hotel room poses a dilemma for many people, especially those who have computers with trade secrets or sensitive information. As such, the amount of damage that could result from a stolen laptop is far beyond the actual cost of the computer.

Savvy travelers will want a way to secure their laptops and other valuables whenever they leave their rooms. Even though you may feel confident that none of your employees would steal (or snoop in the case of this video), your guests are likely not as trusitng. Many guests would rather be safe than sorry and lock up their belongings - especially if a stolen laptop could result in the loss of a job.

Being worried over laptop security can cause people to intentionally seek out hotels that offer laptop safes in guest rooms. As a result, you could find your hotel being passed over by potential guests who won't take that risk, regardless of whatever deal you’re offering them.

Don’t miss your opportunity to attract guests - especially business travelers, simply because you're not offering them what they need. Here at Safemark, we have hotel safes that will allow your guests to secure those laptops and other valuables, making them feel safe in your establishment. To find out more, contact us.

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Tags: hotel security

Hotel Security: The Importance of Providing Guests with In-Room Safes

Posted on Thu, Sep 04, 2014 @ 12:02 PM

Among those who frequently travel, hotel security has become an important aspect they take into consideration when choosing a place to stay. Whether they are traveling for business or pleasure, individuals want to know that their belongings will be safe when they are away from their room. For this reason, more hotels are opting to install in-room safes for their guests to use as these safes can provide guests with a place to store valuable items such as their passports and laptop. Furthermore, these safes can help to provide travelers with a peace of mind when they leave their room. If you own a hotel, bed and breakfast, or inn and have yet to have in-room safes installed in your guest rooms, here are just a few of the many reasons to consider doing so.

Increased Customer Satisfaction
Adding in-room safes to guest rooms can increase the customer satisfaction of your hotel. Not only will having these safes help to add to guests feeling confident in the security of your business, but they also show guests that you care as you have gone out of your way to provide them with this extra, valuable amenity. In fact, hotels with in-room safes are much more likely to have higher ratings as in-room safes are a requirement for a hotel to achieve a 4 or 5 star rating.

Ease of Storage
Adding hotel safes streamlines the process of guests storing their valuables. Guests will no longer have to wait in long lines at the front desk to have their items stored; they can simply store their items in their room using a code of their choosing. For many guests, this helps to add to their piece of mind as they can see their items entering the safe rather than having to trust a hotel employee to store their items properly.

For many travelers, the availability of an in-room can be the difference between staying at your hotel and choosing another destination that offers better security amenities. For this reason, you should seriously consider having hotel safes installed in your guest rooms. Contact us to find out more about the benefits of hotel safes.

 

Hotel Safes from Safemark

 

Tags: in room safes, Hotel safes, hotel safe, hotel security

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