Hotel Safes and Electronic Lockers for the Hospitality Industry

Avendra Extends Partnership with Safemark Systems

Posted on Mon, Jan 11, 2016 @ 09:24 PM

Based on successful 10-year relationship, Safemark Safes will be available to Avendra members for an additional five years

Orlando, Fla. (December 15, 2015) – Safemark Systems, the dominant provider of guest room safes to the worldwide hospitality industry, is pleased to announce its third major contract renewal with Avendra. As part of the five-year agreement, Safemark will continue to provide its extensive portfolio of safes to Avendra’s customers throughout North America.

avendra_logo_color.pngAvendra is the leading procurement services provider serving the hospitality industry in North America. With over $4 billion of purchasing power, Avendra’s purchasing solutions help hotels save time and money, while keeping the guest experience top of mind.

“Avendra is committed to building long-term relationships with the best suppliers that can deliver the greatest value to our customers,” said Danita Hill, strategic sourcing manager, Avendra. “Based on the proven integrity of Safemark Systems and quality of its in-room safes, we are pleased to renew our agreement with this security leader.”

tribute.pngSafemark’s safes include the industry’s most comprehensive audit trail designed to protect guests’ valuables and shield hotels from alleged losses. As an added peace of mind, each safe includes a manufacturer’s warranty for up to five years and an exclusive $10,000 limited warranty against forced entry.

“We have had the pleasure of working with Avendra since 2005 and will continue to collaborate with their team to ensure hotels and their guests benefit from the convenience of electronic safes,” said John Foley, Safemark vice president of sales, serving Avendra customers in North America. Avendra has set rigorous standards for quality, pricing, consistency of service and on-time delivery. We are proud to be part of their comprehensive program.”

About Avendra

Formed in 2001, Avendra is North America’s leading procurement services provider serving the hospitality and lodging industries. Avendra customers gain access to contracts leveraging over $4 billion of annual purchases, expert advisory services and in-depth purchasing data and analysis. Through Avendra, customers obtain substantial savings on their purchases and other value added services to improve their operations and bottom line results. Seven thousand hospitality businesses rely on Avendra’s procurement solutions to help meet their strategic business initiatives. The company is headquartered in Rockville, Maryland and has regional offices throughout North America. For more information, please call (866) AVENDRA, or visit

Tags: Avendra

Wisco Hotels opens Holiday Inn Express Fond Du Lac, WI

Posted on Thu, Sep 17, 2015 @ 12:02 PM

Wisco Hotel Group, a Safemark Customer for over 11 years, opens yet another beautiful property. Dozens of local business and hotel colleagues came out for the event to show their support and excitement for the Wisco Group. Safemark’s Katie Maginess was invited to attend the grand opening and ribbon cutting ceremony.  The Holiday Inn Express is a beautiful property and they will be adding Safemark safes this month in all of their rooms. Congratulations to the Wisco team on the opening of your new hotel.


Small Hotel Guest Room? No Problem!

Posted on Wed, Sep 02, 2015 @ 09:14 AM

If you have fairly small guest rooms, you may be concerned that there is no place to install a safe. However, this will only prove to be a disadvantage when it comes to attracting new customers, especially group business as your neighboring hotels likely provide safes to their guests. A great solution is investing in drawer safes or simply retrofiring the dresser to accommodate a front-loading safe.

DP5.3-open-with-contents.pngDrawer Safes
Safemark's drawer safes are designed to accommodate the evolving guest room credenzas. Several options are available including pull drawers and those with hydraulic arms.

Safemark's DP 5.3 Drawer Pull Safe shown here offers easy top-access for quickly storing valuables including 17" laptops and much more. Typically situated in a credenza or near the desk, the drawer pull safe incorporates our sleek, tilted keypad design.


Retrofit Solutions
By simply removing the top drawer in a credenza and adding a false front with piano hinges, one of Safemark's many front-loading safes can be installed to increase the value of your guest rooms.


Most people on a vacation or a business trip have valuables in the form of jewelry or electronics. As a hotel manager or owner, you should want to provide your guests with as much protection as possible. If you do not already have safes installed, contact our professional sales team for guidance on the best type of safe for your hotel. Once installed, be sure your hotel website lists "in-room safes" as an amenity.

Tags: Hotel safes, guest room safes, drawer safes, guest security

Enhanced Guest Experience

Posted on Tue, Aug 25, 2015 @ 10:57 AM

Our broad range of solutions enables operators around the world to improve operational efficiencies and increase
profits – all while enhancing the overall guest experience.




Founded in 1968, Best Lockers is a leading provider of electronic locker solutions to the leisure and entertainment industries. Their patented GoPod enables guests to quickly store belongings while facilities benefit with increased revenues and improved patron satisfaction. Best Lockers was acquired by Safemark in 2011.





With over 300 customers and 40,000 pieces of equipment deployed, ScooterBug is the market leader in providing custom guest mobility solutions. Their customer base includes theme parks, water parks, and amusement parks, zoos, malls, casinos, hospitals, resorts and other destination locations throughout the world.



SPEYEGUARD® stationary covers are an innovative peephole cover developed to protect against tampering. Designed to automatically self-close, SPEYEGUARD® stationary covers eliminate the issues found with swing-style and side-slide covers. SPEYEGUARD® stationary covers easily retrofit on both wood and metal doors.

Hotel Security Gaffes From Around the World Attract Attention in June 2015

Posted on Wed, Jul 08, 2015 @ 12:40 PM

June 2015 brought with it news of hotel security gaffes both at home and abroad. The majority of incidents focused on in-room thefts. There were at least two break-ins that took place in Malta at major, brand name hotels. Thankfully, local law enforcement and the hotels’ security details were able to solve the two cases quickly.

In America, the hotel security incident that was on many people’s minds took place in Tennessee during a highly publicized, beauty contest. More than one room was broken into and a number of items were purportedly stolen by the thieves, who presently remain at large. That said, one can’t help but wonder, “What could have prevented all of these thefts?”

In our opinion, in-room safes would have certainly helped in all incidents. With the ability to store a multitude of items, safes secure laptops and tablets along with other travel valuables. In addition, they would have helped reassure the public that hoteliers at home and overseas take hotel security serious enough to provide their valued guests with time-tested, modern amenities.

Today’s in-room security features run the gamut. Some conscientious, lodging professionals prefer to install discrete amenities, like electronic drawer safes. The electronic drawer safes are so well made, that no one but the hotel guests and staff will even know that they are there. Other operators prefer to use highly visible, in-room safes that are built to prevent even the craftiest of hotel thieves.

Safes are not the only hotel security measures that could have prevented the recent events we mentioned in today’s post. Stationary peephole covers and security cameras should be considered. To learn more about avoiding hotel security gaffes with today’s products, please contact Safemark Systems today.



Tags: in room safes, Hotel safes, hotel security, Travel, drawer safes

Security Through Laptop and Drawer Safes is a Must for Traveling Millenials

Posted on Tue, Jun 23, 2015 @ 09:30 AM

It's no secret that we are in a technological age. According to one report, Millennials, those currently aged 18-36 years old, make up 43% of hotel guests. According to, millennials "will account for nearly half of the workforce by 2020, bringing with them vastly different travel habits and expectations than previous generations." They travel for business or pleasure, and often extend their business trips into pleasure trips. All of this traveling means that this generation is deciding what amenities hotels need to upgrade to get their business. When millennials are dissatisfied, they are not shy about turning to a website like TripAdvisor to voice their complaints. In turn, they often seek out reviews from websites like TripAdvisor before booking a hotel. According to, "An overwhelming 80 percent of respondents in Expedia’s survey said they consider online reviews important when planning a trip."

These tech-savvy millennials not only want their hotel rooms to be technologically accessible--they expect it. One way to ensure your hotel rooms keep up with the times is by installing laptop safes in every hotel room. These safes are easy to install and offer peace of mind to travelers who can't leave home without their laptops.

Another option for hotels who want to offer the security for laptops and other personal items is to install drawer safes. Like the laptop safes, drawer safes are convenient and accessible and can easily store a laptop. However, they have the added feature of also being able to store small personal items such as passports and credit cards or, possibly more importantly for the millennials, tablets and smart phones.

Millennials are a growing source of business for hotels, and offering them the security they want for their technological devices is one way to ensure that they choose your hotel over the hotel next door. 



Tags: laptop safe, drawer safes, Millennial Travel

Hotels Safes – The Importance of Professional Installation

Posted on Wed, Jun 03, 2015 @ 10:30 AM


Skills and Experience

Installing safes requires a combination of business and physical attributes. Installers will be required to interact with hotel staff and potentially guests, therefore, should act professional at all times.

Each safe weighs between 30 and 90 pounds (13 to 40 kg) so depending on the type of installation, two installers may be required per safe. While it’s important to have the ability to physically handle a safe, it’s equally important that the installer have basic computer skills as well as the ability to follow detailed instructions from the manual. Be sure to check local building codes before installing safes (especially important for concrete floors).

Prior experience installing safes is a prerequisite and installers need ample knowledge of construction materials, wall structures, flooring types, cabinetry or casework, fasteners – and the relationship of these components with each other. Installers also need to know about networks, electrical and plumbing systems as most installations require fastening the safe to a wall or floor. Construction materials and techniques vary geographically and chronologically. Determining where and when the structure was built typically reveals a better installation approach.

If you still have installation questions after reviewing the website, please contact us to speak with a technician. Our support team is available 24 hours a day, seven days a week (in English) for general services including safe operations, maintenance and technical support. Spare parts can be ordered from 8:00am to 5:00pm Eastern Standard time, Monday through Friday (except US holidays).


Contact Us

(800) 255-8818

(407) 299-0044 ext. 2

Tags: guest room safes, guest security, installation

Save Space in Guest Rooms With Wall Safes

Posted on Wed, May 27, 2015 @ 06:04 PM


If you are a hotel owner and are reading this blog, then by now you have already decided that you need to install safes in your hotel's guest rooms for your guests' safety and security. With all the electronics that people bring with them when they travel coupled with the fact that just about every hotel these days offers safes, you need to offer security for your guests in order to stay competitive. There are a variety of options available: laptop safes, drawer safes, closet safes, and wall safes. How do you choose which safe is the right type for your business? While they are all good options and will add security and peace of mind to your guests' stay, if you are short on space in your hotel rooms, a wall safe is a sure bet to secure your guests valuables without taking up space within the guest room.


A wall safe offers security and minimal invasion of space with the added bonus of near invisibility. It can easily be placed behind a wall hanging like a mirror or painting. Guests can rest securely knowing that their valuables are not visible in the unlikely event of a break-in to their hotel room. Further, wall safes are larger than laptop safes so guests can store more valuables in them. Business travelers will rest easy knowing their laptop is secure along with any other valuables they have with them.


What type of safe you will pick for your hotel depends on many factors: your budget, your guests, and your room set up. If you are in doubt about which safe to choose among the many available options, a wall safe is a secure, private, and space-saving way to keep your guests' valuables safe even in the event of theft.

Tags: hotel safe, wall safes, guest room safes

Why Laptop Safes Should Be Installed in Every Room in Your Hotel

Posted on Mon, May 04, 2015 @ 01:30 PM

LTX-3-5-25_maskedLaptop Safes

A hotel guest’s experience is determined by many factors, many of which a hotel should aim to satisfy every single one, which is challenging to accomplish based on unique and individual needs. It is better to make decisions based on what will help most guests, and installing laptop safes will help most people.


Business Guests Often Travel to the Same Place More than Once

When business individual visits your city for a business trip, there is a good chance that they will come back again in the future, or even on a regular basis. It is important to provide these business guests with an incredible experience as this will entice them to stay at your hotel again. Furthermore, investing in laptop safes allows you to place it as a feature, which a business individual may seek out in a hotel.


Laptops Are Used by Almost All Guest TypesLaptop

Although a large percentage of guests that use a laptop safe will be business professionals, you will find that most guest types have laptops to bring along on their trip. While not every person will choose to use the laptop safe for its intended purpose, especially because it provides a secure space for other items, getting one will help you accommodate the needs of most guest types that stay at your hotel.


Warranties against Forced Entry

Handling an incident of forced entry into a laptop safe is not something to look forward to, but having a warranty for these situations will prove to be very helpful. It is vital to look at how many years the coverage lasts, how much protection, along with fine print details as these can decide how your experience goes.


With the option to install laptop safes in your hotel, there really is no reason to reject this upgrade as it provides plenty of advantages, and nothing really disadvantageous comes from this upgrade.

Tags: in room safes, laptop safes, laptop safe, guest security

Have You Addressed Your Hotel Security Concerns?

Posted on Thu, Apr 23, 2015 @ 05:32 PM

tourists-w-map-shutterstock_167773436When recreational travelers and recreational travelers become guests in your hotel, they expect more than just exceptional customer service. The guests will also want to stay in a hotel that makes them feel safe and secure. How can your hotel ensure the guests that you are doing the best you can, as far as hotel security is concerned? 

Your hotel should consider partnering with companies that specialize in hotel security and hotel security products, such as hotel safes. It is essentially important that your hotel has an exceptional staff to provide customer service, but hotel security should also be one of your top concerns. 

Your hotel should consider implementing some of the following solutions:

    • Hotel safes in rooms so the guests can keep their valuables safe
    • Make sure your key card access is actually secure
    • Train your security personnel
    • Have an emergency response plan in place

When people are considering staying at a hotel, they tend to hold the hotel to incredible standards. This is understandable; whenever you are staying in a place that is not your home, you expect that location to make sure you and your valuables will be secure at all times. 

Hotels have an open environment; it should be welcoming to guests and all of those who use the hotel for any reason. However, we all know that hotels can create vulnerabilities. These vulnerabilities should not be ignored.

When you can ensure your guests that your hotel is being monitored or that you are installing various products to make sure their safety is maintained, you will be well on your way to becoming a favorite hotel for guests.

Tags: hotel security, guest security, guest experience

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